Question 1

How does GetRoyalty calculate our royalties?

Accepted Answer

We establish an agreed calculation process based on the royalty and fee structure provided by your organization and apply it consistently during each reporting cycle.

Question 2

Can you handle different royalty rates for different locations?

Accepted Answer

Yes. The managed process can accommodate different agreed rates and recurring fee structures by location.

Question 3

Can you calculate marketing or brand fund fees?

Accepted Answer

Yes. Applicable recurring fees such as marketing or brand fund contributions can be included in the monthly calculation process.

Question 4

What if our locations use different POS systems?

Accepted Answer

Your locations do not necessarily need to use identical systems. We establish the appropriate sales-data workflow for your franchise network.

Question 5

Do we have to replace our POS system?

Accepted Answer

No. GetRoyalty is designed to work around your existing operating environment rather than requiring every franchisee to replace its POS.

Question 6

Can GetRoyalty track royalty collections?

Accepted Answer

Yes. Collection tracking can be included so your team can see royalties due, received, pending and outstanding.

Question 7

How does reconciliation work?

Accepted Answer

We compare the approved royalty amount against payments received and identify discrepancies or outstanding items that require attention.

Question 8

Can you support large franchise networks?

Accepted Answer

The service is designed to scale with multi-location franchise organizations. We can discuss the appropriate operating structure based on your location count and complexity.

Question 9

Is GetRoyalty accounting software?

Accepted Answer

No. GetRoyalty is a managed royalty administration service. We handle the recurring operational process and provide clear reporting to your team.

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